All Systems Operational

About This Site

Ai-Media is the world's leading provider of cloud based services for live media accessibility. Ai-Media Cloud Services are anchored by iCap, a secure global connection network for captioning and subtitling services, and Lexi, our AI driven live captioning system.

This page also now receives redirects from the former iCap-only status page status.icap.eegcloud.tv. For the metrics highlighted on that page, please scroll down this page or bookmark https://statuspage.eegcloud.tv/#system-metrics

Uptime over the past 90 days. View historical uptime.
iCap ? Operational
90 days ago
100.0 % uptime
Today
Lexi Operational
90 days ago
99.97 % uptime
Today
Falcon Operational
90 days ago
100.0 % uptime
Today
EEGCloud (Accounts and Billing) Operational
90 days ago
99.99 % uptime
Today
Cloud Licensing ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
iCap connection stability ?
Fetching
iCap Server Cluster Reconnects ?
Fetching
Past Incidents
Sep 8, 2024

No incidents reported today.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024
LEXI Scheduling Outage
Resolved - The Lexi Scheduling outage has been resolved. Previously-scheduled Lexi jobs will run as expected and users can schedule new jobs through the web interface or API.
Sep 2, 13:57 UTC
Investigating - We are currently investigating an issue with Lexi Scheduling. Any existing scheduled Lexi instances are appearing to not start or terminate as expected. Please start and stop Lexi instances manually during this outage.
Sep 2, 12:44 UTC
Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024
LEXI - Temporary Scheduling Outage
Completed - The scheduled maintenance has been completed.
Aug 28, 13:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 13:30 UTC
Scheduled - August 28th, between
09:30 - 09:50 Eastern
13:30-13:50 UTC

Scheduling of new LEXI/Translate events will be temporarily unavailable.
There is no expected impact to LEXI activity during this outage period, including previously scheduled LEXI/Translate jobs.
Aug 27, 23:25 UTC
Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.

Aug 25, 2024

No incidents reported.

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