All Systems Operational

About This Site

Ai-Media is the world's leading provider of cloud based services for live media accessibility. Ai-Media Cloud Services are anchored by iCap, a secure global connection network for captioning and subtitling services, and Lexi, our AI driven live captioning system.

This page also now receives redirects from the former iCap-only status page status.icap.eegcloud.tv. For the metrics highlighted on that page, please scroll down this page or bookmark https://statuspage.eegcloud.tv/#system-metrics

Uptime over the past 90 days. View historical uptime.
iCap ? Operational
90 days ago
99.97 % uptime
Today
Lexi Operational
90 days ago
100.0 % uptime
Today
Falcon Operational
90 days ago
100.0 % uptime
Today
EEGCloud (Accounts and Billing) Operational
90 days ago
100.0 % uptime
Today
Cloud Licensing ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
iCap connection stability ?
Fetching
iCap Server Cluster Reconnects ?
Fetching
Past Incidents
Jan 24, 2025

No incidents reported today.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Notification of Upcoming LEXI Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 19:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 19:35 UTC
Scheduled - We would like to inform you of a scheduled maintenance event for the LEXI system.
Please see the details below:
Date: January 16, 2025
Time: 19:35 - 19:50 UTC (14:35 - 14:50 Eastern)
During this maintenance window, LEXI users will be unable to view, add, or edit Topic Models.
Please note that there will be a brief period within this 15-minute window when LEXI jobs may successfully initiate without their assigned Topic Model. This window has been carefully chosen to avoid peak 'start' times and minimize impact.
Other system functionality will remain unaffected during this period.
We appreciate your understanding and cooperation.
Jan 15, 16:55 UTC
Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

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