iCap Maintenance - Adding New Server to Cluster

Scheduled Maintenance Report for Ai-Media

Completed

The scheduled maintenance has been completed.
Posted Apr 15, 2025 - 13:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 15, 2025 - 13:00 UTC

Scheduled

The Ai-Media Engineering team will be adding a new relay server to the iCap cluster. This should not impact any currently-connected users or active captioning sessions. New server info below:

IP address: 23.23.241.1
Region: US EAST

Please update your firewall allow lists as necessary. Full list of iCap server IP's can be found on our Help Center:

https://customersupport.ai-media.tv/hc/en-us/articles/29782104741396-iCap-Networking-and-Firewall-Requirements

Please direct any questions about this maintenance to our Support team at eeg.support@ai-media.tv.
Posted Apr 14, 2025 - 20:43 UTC
This scheduled maintenance affected: iCap.
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