Agent Portal down

Incident Report for Ai-Media

Resolved

This incident has been resolved.
Posted Aug 05, 2025 - 00:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 05, 2025 - 00:18 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 05, 2025 - 00:01 UTC

Update

We are continuing to investigate this issue.
Posted Aug 04, 2025 - 23:39 UTC

Investigating

It has been noticed that the Agent Portal is currently inaccessible.
Posted Aug 04, 2025 - 23:36 UTC
This incident affected: Recorded Cloud (Agent Portal - access from Australia, Agent Portal - access from Europe, Agent Portal - access from America).