In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 02, 2025 - 13:00 UTC
Apr 02, 2025 - 13:00 UTC
Scheduled - Beginning tomorrow, April 2nd, at 0900 EST / 1300 UTC, we will be deploying a series of updates to EEGCloud to improve the LEXI/Translate infrastructure. During this maintenance window, all components of LEXI and Translate should continue to operate normally. No user impact is expected.
If you do experience any issues with LEXI or Translate during this maintenance window, please contact our Support team at eeg.support@ai-media.tv.
Apr 2, 2025 13:00-17:00 UTC
If you do experience any issues with LEXI or Translate during this maintenance window, please contact our Support team at eeg.support@ai-media.tv.
Apr 2, 2025 13:00-17:00 UTC
About This Site
Ai-Media is the world's leading provider of cloud based services for live media accessibility. Ai-Media Cloud Services are anchored by iCap, a secure global connection network for captioning and subtitling services, and Lexi, our AI driven live captioning system.
This page also now receives redirects from the former iCap-only status page status.icap.eegcloud.tv. For the metrics highlighted on that page, please scroll down this page or bookmark https://statuspage.eegcloud.tv/#system-metrics
iCap
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Operational
Lexi
Under Maintenance
Falcon
Operational
EEGCloud (Accounts and Billing)
Operational
Cloud Licensing
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Operational
Recorded Cloud
Operational
Customer Portal - access from Australia
Operational
Customer Portal - access from Europe
Operational
Customer Portal - access from America
Operational
Agent Portal - access from Australia
Operational
Agent Portal - access from Europe
Operational
Agent Portal - access from America
Operational
Orders API - AU region
Operational
Orders API - EU region
Operational
Orders API - US region
Operational
Ai-Live
Operational
Platform - AU Region
Operational
Platform - US Region
Operational
Platform - EU Region
Operational
Live Booking Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.